Sheraton Palace Hotel Moscow, Moscow

The hotel offers comfortable rooms with lovely views at the Club level and is very quiet. However, there could be more materials about hotel services and the surrounding area. The service is exceptional, quick, and the staff is kind and helpful. The location is very convenient, just a short walk from Belorusskaya station. The facilities are well-maintained and enjoyable.

I was truly impressed by my stay at this 5-star hotel. The rooms were clean and comfortable, and the staff was incredibly friendly. The location is ideal, close to major areas of Moscow, making it convenient for both business and leisure travelers. The dining experience was delightful with a variety of options, and the facilities were top-notch.

I had a mixed experience at the hotel. The rooms were outstanding in terms of cleanliness, comfort, and elegance, but some were small with only one twin bed. The service was professional, friendly, and helpful, yet upgrading some rooms might be beneficial. The location was excellent, especially for travelers using Belaruskaya station, with easy access to trains and nearby dining options. The dining was pricey but with a good selection, though it didn't align perfectly with the hotel's level.

The hotel offers spacious rooms with a huge bathroom and toilet, despite some construction noise outside. The staff is friendly and attentive, making the service welcoming and professional. The location is very central, enabling easy access to trains and top attractions. Dining options are good with a variety of choices. Overall, a decent hotel with minor noise inconvenience from construction.

My stay at the hotel was a mixed experience. The rooms were spacious and comfortable, but there were some issues with noise and the curtains. On the bright side, they were clean and at a good temperature. The service, especially from Maria, was friendly and helpful, despite some challenges for overseas guests. The location was excellent for business travelers with easy access to public transport. The dining options were fantastic with a good variety of choices, although homemade dishes were lacking a bit. The facilities were great, offering a pleasant stay overall.

The hotel provides comfortable rooms and friendly service. The location is excellent with easy access to transportation. The dining experience offers tasty options but is a bit pricey. Overall, a good value for money with noteworthy aspects.

The hotel is in an awesome location right in the center of Moscow, offering easy access to everywhere including the metro. The rooms were comfortable, and the hotel provided free accommodations for booking excursions. The service, while complying with Sheraton Global Standards, appeared quite formal, which was a bit unfriendly. The dining experience was very nice with a wide selection. The facilities were top-notch with a fantastic market and malls nearby.

The hotel rooms, though a bit old, were of a very decent size and equipped with everything you'd expect from a five-star hotel. However, some noise from outside construction affected the expected quietness of the stay. The service was a mix of a brilliant idea to call from the office to a rude encounter during a late checkout request, balancing out with the overall friendly and efficient assistance received. The location was excellent for business travels, easily accessible by train from the airport, with helpful staff offering convenient access to nearby attractions and transportation hubs. The dining experience was highlighted by a good choice of pastries and fresh juices, although slightly lacking in unrushed service. Facilities were satisfactory, offering the basics required for a comfortable stay.

The hotel is located on Tverskaya Street with heavy traffic but managed by exceptionally helpful and friendly concierge. Rooms facing the yard were secure.

My stay at this hotel was quite pleasant overall. The location was convenient, close to the train station and Metro, making it easy to explore the city. The service was welcoming and professional, meeting the global standards. The dining experience stood out with a variety of delicious options available 24 hours. However, the room, although from an executive category, lacked bathrobes, and the construction noise outside affected the expected quiet ambiance.